Contact the Dialog Knowledge Center

Our experienced Information Consultants provide expert assistance in conducting Pharmaceutical and Biomedical, Engineering and Technology, Intellectual Property, and Business and Market research as well as technical support for all ProQuest Dialog and Legacy Dialog products.

Contact the Knowledge Center twenty-four hours a day by telephone, email, or mail.

Set up an Alert
Setting up an Alert is easy!

In today's pressured working environment there's no better way to save time than by setting up an Alert — your personal business wake-up call. Thousands of Dialog customers already have!

Save time by sending your Alerts requirements direct to the Customer Alerts Bureau! Experienced searchers are on hand to create as many Alerts as you need, on Dialog*. And as a Dialog customer, there is no charge to you for setting up your Alerts! Simply fill out the Official Alert Request Form and submit your request. That's all there is to it!

Manage My Account

The following documents may be useful for maintaining your Dialog account.

Not a customer? Get more information here.

My Account

• Account Reactivation/Deactivation Form
• Add Users to Your Account
• Organization Name Change Form 384 KB
• Password Verification Form
• Terms & Conditions
• Update Contact Information Form

My Billing and Usage

• Credit Card Payment of Dialog Invoices
• Credit Request Form
• Electronic Invoices
• Invoice Action Form
• Usage Reports by Email
• Pricing Information

My eLinks

• eLinks Registration Form

Develop My Expertise

Dialog offers a wide variety of Training Opportunities to help you expand your search skills and knowledge on ProQuest Dialog and Legacy Dialog, whatever your skill level — novice to power searcher!

Register for Live Web-Based Training Classes

To view the schedule of courses and to register, please select from below:

• New ProQuest Dialog Service (English Language Webinars)
• New ProQuest Dialog Service (French, German & Italian Language Webinars)
• Developing Classic Dialog Search Expertise (All Webinars)

Get a Fast Start to Searching

• Tutorials and Quick Tours. Step through the basics to get you started searching ProQuest Dialog and Legacy Dialog products.
• ProQuest Dialog At-a-Glance and Legacy Dialog At-a-Glance. View brief, on-demand recorded mini-presentations intended to quickly highlight useful product tips, commands, or content.
• How Do I...? Review concise, step-by-step instructions for how to find the most-requested information on Dialog in every major content area.

Further Develop Your Expertise

• Training Workbooks. Review basic and advanced search techniques in depth, as well as specific applications for researching topics in every major content area.
• Web-based Online Courses. Walk through detailed self-paced courses you can take online at your convenience.

Practice Searching

• ONTAP Files. Practice your searches and hone your skills without incurring charges by using ONTAP (ONline Training And Practice) databases.

Find search aids and user guides

Jump start your research with search aids and user guides organized by area of interest and by product. Choose the approach that works best for you.

Choose your area of interest

• Intellectual Property Research: Patents, Trademarks & Copyrights
• Business and Market Research: Business Intelligence, Market Research and News
• Pharmaceutical and Biomedical Research: Pharmaceutical, Biomedical, Life Sciences & Chemistry
• Engineering & Technology Research: Engineering & Technology, Energy & Environment, Medical Devices

Choose your product

• Dialog®:  including DialogWeb, DialogClassic Web, intranet products and Classic Dialog
• Dialog1: a suite of powerful yet simple to use search forms
• DialogLink®: free software tool that offers fast access to the Legacy Dialog service
• DialogSelect: easy-to-use, point-and-click search forms
• NewsRoom Plus: the largest global news source available in the industry today.
• ProQuest Dialog™: the intuitive interface that simplifies access to our breadth of content on the Dialog^® service.

Find out what's new

The new Dialog. In 2010, we introduced ProQuest Dialog™, a new product to serve the broad range of our customer communities. Join our Dialog User Panel to find out more!

What's New. Stay up to date on recent Product, Content and Company news.

Dialog Database Changes. View current and past changes and additions to Dialog databases.

Subscribe to Dialog e-Newsletters

• Chronolog — Stay up-to-date with the latest information on ProQuest Dialog and Legacy Dialog, such as new and enhanced databases and system features, search tips, and training opportunities.
• Eye on Innovation — Learn how to find actionable intelligence in your own industry.
• GEP Newsletter — Read the latest information on our Graduate Education Program (GEP).
• ProQuest IQ — Keep on top of new and upcoming announcements for the ProQuest business product line and learn about complementary Dialog resources.
• Quantum² Highlights Archives — Find out about the innovative program designed to help information professionals expand their services, increase their visibility and value, and improve the flow of information within their organizations.
• Training Updates — Receive notifications about Dialog's free Web-based training, e-Learning resources, and search aids.