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Support : Account Maintenance : Usage Reports by Email : Setup Instructions
SETUP INSTRUCTIONS FOR ALL USERS
PRINT AND READ THE FOLLOWING BEFORE PROCEEDING.
STEP 1
Setting up your email request
To receive your usage report data
by email, send an email message to
.
You only need to send this message once, not monthly. Include the following information:
- your six-character Dialog bill-to
number
- your organization name
- your name and the name of the individual
or department that will receive the email reports
- your telephone number
- the designated email address for delivery of the
report data(only one email address is accepted)
- the name of your email system (Lotus®
cc:Mail, Microsoft® Exchange, etc.)
STEP 2
Receiving the .TXT files
Each month, when you receive the monthly email message with the attached .TXT files
- Open the mail message
- Save the .TXT file to your hard drive. Do not rename the file and be sure to write down the directory path where you saved the file, for example, C:\TEMP\00013454.txt.
You can save the report data for use at a later date, and by creating subdirectoriesidentified by month and yearyou will easily be able to access the correct files for generating usage reports.
- Open your spreadsheet application.
- Open the .TXT file. The data, in tab-delimited format, can now be used to create and view your usage reports.
IF YOU WOULD LIKE TO REVIEW AND/OR USE THE EXAMPLE MACRO (FOR MICROSOFT® EXCEL RUNNING ON A PC-BASED OPERATING SYSTEM THAT WE HAVE PROVIDED, GO TO EXAMPLE MACRO DOWNLOAD INSTRUCTIONS -->.
[Please note: This macro will not operate if your currency notation uses
commas instead of decimals.]
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• Usage Reports by Email
• Setup Instructions
• FAQs
• Sample Data
• Dear Customer...
Important Notice to Electronic Invoice Users
As you may be aware, Dialog introduced Connect Time as an option for the search cost component effective 01 January 2002. Importantly, this new billing option will affect your monthly electronic invoice from Dialog.
If you use the Dialog-provided macro for processing your usage each month, you will need to download the new macro that Dialog has provided.
If your organization performs its own post-processing of the electronic invoice data, you will need to adjust for the new format as well. A small sample file with the new data format is available so you can prepare in advance.
How to receive your invoice electronically  |
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