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Dialog®Web Product Support
| FAQs | User Guides | Search Aids | Alerts |
| eLearning | Training | Pricing | Help Desks |
Frequently Asked Questions
Frequently Asked Questions about DialogWeb, covering such topics as special features; intended users; differences between DialogWeb, classic Dialog, DialogSelect and DataStarWeb; definitions of Guided Search and Command Search; current awareness options; available databases; training; pricing; signing up; how to connect; system requirements; security issues; printing; file selection; mainframe "time"; and Alerts pricing. View FAQs.
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User Guides
- Dialog New User Guide
an introduction to help you get started on Dialog®Web,
DialogSelectSM, Classic
Dialog, and DialogClassic Web™. Dialog
New User Guide
- Pocket Guide to Dialog
a brief summary of the Dialog commands and features
that you are likely to use most often. Pocket
Guide to Dialog
- Successful Searching with Dialog Command Language
A comprehensive search manual that contains descriptions
and examples of how to use all the commands available
for use on Dialog. Successful
Searching with Dialog Command Language
- Dialog
Database Selection Guide—an
invaluable resource for identifying databases
that best meet your information needs.
The Dialog Database Selection
Guide includes databases grouped by more than
150 specific topics, such as agriculture, materials,
patents, pharmaceuticals, water resources, U.S
company directories, to name a few. The most popular Dialog online
finding tools are illustrated with step-by-step
examples. Dialog
Database Selection Guide 646KB, 68pp
- Dialog
Database OneSearch Categories 253KB, 30pp
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Search Aids [View all Dialog Search Aids.]
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Alerts
- DialogWeb Alerts Quick Reference Card — easy steps to set up an Alert in DialogWeb Command Mode 123KB, 2 pp
- Alerts Bureau. Save time by sending your Alerts requirements direct to the Customer Alerts Bureau. There is no charge to you for setting up your Alerts.
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eLearning
Dialog offers an ever-growing number of online learning opportunities for both beginners and experts. Choose the solution that best meets your needs from the options below. Be sure to consult the Search Aids section for related materials in print.
Online Courses
Free, self-paced courses you can take online at your convenience. Designed for DialogWeb and Classic users, beginner to advanced, with versions designed for searchers in specific industries, including
Tutorials
How Do I...?
The Dialog How Do I...? series supplies concise, step-by-step
instructions for how to find the most-requested information
on Dialog. Easy to reference and easy to follow,
each application in the series illustrates every
step with just the right amount of explanation. The
series includes solutions for researching topics
in business, patents, biomedical, medical, pharmaceuticals & health devices, and trademarks & copyrights. Examples in both DialogClassic and DialogLink 5 are available.
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Training
WebEx Sessions
Free, interactive sessions that you "attend" while watching your computer screen.
Free Practice
Practice your searches and hone your skills without incurring charges by using ONTAP (ONline Training And Practice) databases.
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Pricing [View pricing information.]
- For more information about plans offering discounts or flat rate subscriptions, contact your account manager or send an email to
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Help Desks
For account administration and search assistance, please contact the Dialog Knowledge Center near you.
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